Terms of service

Terms of Service

Welcome to our website. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Business Overview

We are manufacturers and sellers of stainless steel donation boxes and related products. All products are manufactured with due care and undergo quality checks before dispatch.

2. Product Information

  • Product images, descriptions, dimensions, and specifications are provided for reference purposes only.

  • Minor variations in design, finish, or appearance may occur due to the manufacturing process and shall not be considered defects.

  • Customers are advised to carefully review product details before placing an order.

3. Pricing & Payments

  • All prices displayed on the website are inclusive of shipping charges, unless explicitly stated otherwise.

  • Prices are subject to change without prior notice.

  • Orders will be processed only after full payment is received.

4. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion.

  • Cancellation requests must be made immediately after placing the order.

  • Once an order is dispatched, cancellation is not permitted.

5. Shipping & Delivery

  • Products are shipped using reliable transport and logistics partners suitable for large and heavy items.

  • Delivery timelines provided are estimates and may vary due to logistics issues, weather conditions, strikes, or other circumstances beyond our control.

  • We shall not be liable for delays caused by third-party transporters.

6. Returns & Exchanges

  • Returns or exchanges are accepted only in genuine cases, such as transit damage, manufacturing defects, or technical issues.

  • Customers must inform us within 48 hours of delivery with clear photos or videos.

  • Return shipping charges shall be borne by the customer.

  • Due to the size, weight, and shipping cost of our products, return and exchange logistics are difficult and expensive.

7. Customized & Bulk Orders

  • Customized or made-to-order products are non-returnable and non-exchangeable, unless received in damaged or defective condition.

  • Timelines for customized or bulk orders may vary and will be communicated in advance.

8. Customer Responsibilities

  • Customers are responsible for providing accurate shipping address and contact details.

  • Any additional cost incurred due to incorrect information, failed delivery, or re-delivery shall be borne by the customer.

9. Limitation of Liability

  • Our liability, if any, shall be limited strictly to the value of the product purchased.

  • We shall not be liable for any indirect, incidental, or consequential damages.

10. Intellectual Property

  • All content on this website, including text, images, designs, logos, and graphics, is our intellectual property.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or in connection with the use of this website, purchase of products, or related services shall be subject to the exclusive jurisdiction of the courts in Chhattisgarh, India.

12. Changes to Terms

  • We reserve the right to modify or update these Terms of Service at any time without prior notice.

  • Continued use of the website after changes implies acceptance of the updated terms.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us using the details provided on our website.